Reviews
Sentiment
& Brand Monitoring.
Review monitoring, response templates, and sentiment tracking across Google, Trustpilot, G2, and Capterra.
- Google, Trustpilot, G2, Capterra
- Review responses & sentiment
- Brand mention monitoring
Online Reputation Management Pricing.
Starter
For small businesses
- Review monitoring (3 sites)
- Up to 20 responses / month
- Negative review escalation
- Monthly sentiment report
- Email alerts
Professional
For active reputation management
- Monitoring (8 review sites)
- Up to 75 responses / month
- Custom response templates
- Brand mention monitoring
- Sentiment analysis dashboard
- Dedicated reputation specialist
Premium
For multi-location brands
- Multi-location monitoring
- Unlimited responses
- Crisis response playbook
- Review generation campaigns
- Looker Studio dashboard
- Quarterly review
- Dedicated reputation lead
What Is Online Reputation Management?
Online reputation is the sum of every review, comment, mention, and rating about your brand. On Google, Trustpilot, G2, Capterra, TripAdvisor, Yelp, Facebook, Glassdoor, Reddit, Quora, and a thousand niche forums. Buyers check reviews before they buy. Job seekers check Glassdoor before they apply. And one ignored one-star review can cost more sales than a month of paid ads can win back.
Our service handles review tracking across Google Business Profile, Trustpilot, G2, Capterra, TripAdvisor, Yelp, Facebook, Glassdoor, BBB, and niche apps. We reply to reviews (manual or templated) within SLA. We track brand mentions via Brandwatch, Mention, Talkwalker, Brand24, or Google Alerts. We do sentiment analysis. We run review-gen campaigns via Trustpilot, Birdeye, Podium, or Reviews.io. And we have crisis playbooks for bad coverage.
Need tracking across three review sites for one shop? Or a multi-shop plan across hundreds of Google Business Profiles? Our experts protect the brand and turn happy clients into reviewers.
How Our Online Reputation Management Service Works
A simple 3-step process to deliver measurable results.
Audit & Monitor
We audit your existing review profiles, claim and verify Google Business Profile and Trustpilot, set up monitoring across all relevant platforms, and configure brand mention alerts.
Respond & Engage
Custom response templates written in your brand voice, daily review responses within SLA, and an escalation path for negative reviews that need leadership input.
Generate & Report
Review generation campaigns via Trustpilot, Birdeye, or Podium turning happy customers into reviewers, plus monthly sentiment dashboards.
One Bad Review Costs More Than a Month of Ads
Buyers check reviews before they buy. Active monitoring, fast responses, and review generation campaigns protect the conversion rate every other channel depends on.
Why You Need Professional Online Reputation Management
Specialist execution that turns online reputation management into measurable revenue impact.
Multi-Platform Monitoring
Google Business Profile, Trustpilot, G2, Capterra, TripAdvisor, Yelp, Facebook, Glassdoor, BBB, and niche industry sites — all monitored from one dashboard.
Brand-Voice Responses
Custom response templates plus escalation paths for negative reviews — written in your brand voice, replied within SLA.
Sentiment & Mention Tracking
Brand mention monitoring via Brandwatch, Mention, Talkwalker, Brand24, or Google Alerts — with sentiment scoring and trend reporting.
Review Generation
Active review request campaigns via Trustpilot, Birdeye, Podium, or Reviews.io — turning happy customers into 5-star reviewers at scale.
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One Bad Review Costs More Than a Month of Ads
Review monitoring, response templates, and sentiment tracking across Google, Trustpilot, G2, and Capterra.
Online Reputation Management FAQs
Protect the Brand. Earn the Reviews.
Review monitoring, responses, sentiment tracking, and review generation across Google, Trustpilot, G2, Capterra, and every major platform.
- Google, Trustpilot, G2, Capterra monitoring
- Custom response templates
- Brand mention monitoring
- Review generation campaigns
- Crisis response playbooks
No long-term commitment. Cancel anytime. 100% satisfaction guaranteed.